The NIU kick scooter uses both mechanical and electronic brakes. If you are experiencing issues with the brakes, please check first for issues with the mechanical brakes.
Hold the brake on one side and try to push the kick scooter forward. If the kick scooter easily moves forward, then the brakes are not properly working. You should adjust the brake cable fastening position in order to adjust the brake tension.
If, after adjusting the mechanical brakes, the brakes are still faulty, the problem is most likely caused by the electronic brakes. In that case, please contact our after-sales team service for repairs.