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Can I increase or decrease the top speed of the NIU Kick Scooter?
All NIU kick scooters are designed to comply with the laws and regulations of riding in Australia. Therefore the top speed is capped at 25km/h. A lower top ...
Wed, 30 Nov, 2022 at 12:23 PM
Can I ride the kick scooter on rainy days or over puddles and water obstacles?
Although the kick scooter is rated IP54 weather resistant, we do not recommend riding it on rainy days, slippery roads or over any water level that exceeds ...
Wed, 30 Nov, 2022 at 12:20 PM
Can I turn off the halo light?
The NIU halo light is a daytime running light and cannot be switched off. With the Halo light on, riders can be seen from very far away. This form of passiv...
Wed, 30 Nov, 2022 at 12:25 PM
Does the KQi3 have a suspension system?
While the KQi3 does not have traditional suspension, it does use larger, wider tubeless pneumatic tyres that provide excellent shock absorption. Some solid-...
Wed, 30 Nov, 2022 at 12:26 PM
How do I change the riding modes with my KQi Scooter?
Long press the power button to turn on (or off) the kick scooter and then short press once to change riding modes. For your safety, the new kick scooter wi...
Fri, 6 Jan, 2023 at 11:12 AM
How do I clean my NIU Kick Scooter?
It is recommended to use a neutral detergent and water to clean the NIU kick scooter. Do not spray water on the NIU kick scooter as there are electrical com...
Wed, 30 Nov, 2022 at 12:23 PM
How do I contact after-sales service?
You can get in touch with our customer service team by submitting a ticket online.
Wed, 30 Nov, 2022 at 12:04 PM
How do I ride the NIU Kick Scooter? What precautions should I take?
Power up the kick scooter. Stand with one foot on the main body and kick off with the other foot. When the kick scooter is gliding and reaches ≥ 5km/h, plac...
Wed, 30 Nov, 2022 at 12:18 PM
How long does a NIU battery last?
A good battery is the most essential feature in any electric mobility vehicle or device. That is why NIU offers a 2-year battery life warranty. All NIU ...
Wed, 30 Nov, 2022 at 12:21 PM
How long is the service life of the folding part of the NIU Kick Scooter?
It can tolerate at least 3,000 folds under normal use conditions. However, you should still be careful when folding your kick scooter and properly secure th...
Wed, 30 Nov, 2022 at 12:28 PM