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NIU App FAQ's

Can more than one NIU App account be connected to a NIU Kick Scooter?
For security reasons, only one NIU App account can be connected to a NIU kick scooter.
Wed, 30 Nov, 2022 at 11:58 AM
Do I need to install and use the NIU App to ride my NIU Kick Scooter?
It is still possible to ride your NIU kick scooter without the NIU App.  However the NIU App is a convenient tool to keep track of your rides and provides ...
Wed, 30 Nov, 2022 at 11:56 AM
How do I install the NIU App on my mobile device?
The NIU App is available at the Apple App or Google Play Store. The NIU App is compatible for use with iOS version 10.0 or above, Android 5.0 or above, and ...
Wed, 30 Nov, 2022 at 11:50 AM
How do I pair my NIU Kick Scooter in the NIU App?
The NIU App and the NIU kick scooter pair to each other via Bluetooth.  When the kick scooter is powered on, the Bluetooth indicator will begin to flash on...
Wed, 30 Nov, 2022 at 11:57 AM
I received an error message "Scooter firmware upgrade on the mobile app was unsuccessful". What should I do?
Make sure that your smartphone is connected to the internet and keep the screen open on the NIU kick scooter when trying to upgrade again.
Wed, 30 Nov, 2022 at 11:59 AM